Monday 28 July 2014

Keep Your Website Healthy - Stay on Top of Google SEO Changes


Even for those experienced in the field, staying on top of Google's periodic changes to the way it manages who - and what - is found on the Google search engine when you put in a search term ('web design chelmsford' for example) can be a painful process.

Thursday 17 July 2014

Help your Business Stay Ahead with Good Customer Service


In a previous incarnation I worked for Nissan Motor (GB) Ltd – looking after the UK Fleet website as part of a larger team as well as handling directly all the incoming customer enquiries that headed our way via the website, be that by email or telephone.

Friday 4 July 2014

Don't be a Facebook Experiment - View Most Recent Updates!


"We show, via a massive (N = 689,003) experiment on Facebook, that emotional states can be transferred to others via emotional contagion, leading people to experience the same emotions without their awareness"

Recently, Facebook decided to conduct some experiments on it's users by manipulating the status update feed that they were able to see, The idea being to test the reaction of users to seeing mostly positive, or mostly negative feeds.

All a bit 1984 is the cliched response that fits nicely here - and a small step (or a few decades) from the plot-line of the Terry Gilliam film, Brazil.